Privacy Policy

Information We Receive

When you browse, order, subscribe or contact us, we may receive contact and delivery details, order and transaction records, account details if you create an account, support communications, subscription preferences, and technical or usage information such as browser, device, IP address and pages visited. Payment providers process payment credentials; do not send full card details to us by email. The exact information depends on the features you use.

Sources & Purposes

Information comes directly from you, from your interactions with the Shopify-hosted storefront and from service providers involved in payment, fulfilment or support. We use it to operate the store, process orders and returns, communicate about purchases, respond to requests, maintain security, meet legal obligations and provide opted-in communications where permitted. We do not describe unverified advertising pixels or integrations as installed.

Service Providers & Disclosures

Necessary information may be shared with Shopify, payment providers, delivery providers and other suppliers performing store-related services. We may disclose information when legally required, to address fraud or security incidents, or in connection with an applicable business transaction. Any optional analytics or advertising use depends on the store’s actual configuration and applicable consent requirements; it is not assumed from this policy alone.

Shopify’s Role

Shopify hosts this store and processes data to provide its services. Its own privacy responsibilities and any enhanced services are explained in the Shopify Consumer Privacy Policy. You can use the Shopify Privacy Portal for rights concerning data Shopify controls. Store-specific requests should also be sent to us.

Cookies & Preferences

Shopify uses cookies and similar technologies for essential storefront functions and, where configured, optional functions. Use available Shopify privacy controls and the data-sharing opt-out page for supported choices. If a cookie banner is displayed, its choices apply to the functionality covered by that banner. You can also adjust browser cookie settings, which may affect checkout or account functions.

Marketing Choices

Where you subscribe to marketing, you can unsubscribe using the link in a message or ask us by email. Necessary order, service and legal messages may still be sent. Subscription is not a condition of purchase. We do not promise that emailing an opt-out changes every browser or third-party preference automatically.

Retention, Security & International Processing

We retain information as needed for orders, support, accounting, legal obligations, disputes and valid business purposes, then delete or anonymise it when appropriate. Appropriate security measures are used, but no method is perfectly secure. Data may be processed outside your home country, including through Shopify and service providers. Where required, applicable transfer safeguards must be used.

Your Rights & Requests

Depending on your location and applicable law, you may request access, correction, deletion, portability, or opt out of certain sale, sharing or targeted advertising. Use our Privacy Choices page or email your request. We may verify identity proportionately and accept authorised agents subject to applicable requirements. We respond within the deadlines required by law, explain any permitted refusal and do not discriminate for exercising rights.

Children, Complaints & Updates

The store is not intended to collect information from children. If you believe a child provided information, contact us. For privacy concerns or appeals, email us; you may also complain to a competent regulator where applicable. We update this notice when practices or legal requirements change, with a revised effective date and any required additional notice.